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(592) 223-7438

Returns Policy

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The following entails our Return Policy

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TERM AND TERMINATION:
  1. TERM: This contract has a period of (3) Three years. Charges may be paid monthly, quarterly or annually and automatically renews each year unless the Subscriber notifies the Service Provider in writing of their intent to cancel the service Charges may apply to cancellation depending on the remaining term as specified in clause 8.2.2.
  2. CANCELLATION: If the Subscriber is dissatisfied with the Service or any related terms conditions, rules, policies, guidelines, or practices, the Subscriber’s sole remedy is to discontinue using the Service by cancelling the Agreement. Subscribers can cancel this Agreement subject to the following conditions:
    1. Cancellation must be in writing. The Subscriber must request cancellation in writing at least 30 days in advance.
    2. Subscribers will only be refunded the deposit of the i-Net Equipment based on the refund criteria below:
        • After Eighteen (18) Months of continuous service – 100%
        • Before Eighteen (18) Months of continuous service – 75%

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  1. The Subscriber shall return the l-Net Equipment by any method requested by the Service Provider, within five (5) days after termination of the agreement. The l-Net Equipment shall be in good working condition, or the Subscriber shall deduct the full manufacturer’s suggested C.IF landed, and customs cleared retail prices for the l-Net Equipment from the aforementioned Security Deposit.
  2. There will be no refund of setup/installation cost and bandwidth used.

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  1. In addition to any other remedies available. The Service Provider may immediately (without notice and without liability to the Subscriber) discontinue the provision of Service if any of the following occurs:
    1. i-Net Communications Inc. deems in its absolute discretion that it is necessary to discontinue the Service in order to protect against its fraudulent or illegal use or to otherwise protect the Service Provider, its equipment, network or facilities:
    2. The Service Provider receives proof of use of the service by the Subscribers in a manner prohibited by or inconsistent with of terms
    3. The Subscriber fails to comply with its obligations pursuant to this Agreement on the Subscriber fails to pay the applicable charges for the Service, or any other service supplied to the Subscriber by i-Net Communications Inc. on or before the due date.

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  1. In the event that the Service is discontinued for any reason specified in clause 8.5 herein, if the Service Provider is willing to reconnect the Service, the Subscriber will, prior to such reconnection, pay all outstanding fees and charges and the relevant reconnection fee.
  2. The Service Provider does not monitor the Service for activity and absence of activity for any reason or discontinuation of Service does not constitute as cancellation of this Agreement.
  3. UPGRADES: The Subscriber agrees to pay the applicable monthly recurring charges for the upgraded service commencing with the upgrade.
  4. Customer shall provide thirty days’ notice to the Service Provider if it requests to downgrade the speed or capacity of an existing service
  5. SUSPENSION: The Service will be deemed cancelled if suspended for more than 120 days and the termination clause 8.3 will take effect.

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WARRANTIES AND LIABILITIES:
  1. The Subscriber understands that the Service Provider does not operate or control the Internet. THE SUBSCRIBER ASSUMES TOTAL RESPONSIBILITY FOR ITS USE OF THE INTERNET.
  2. THE SERVICE PROVIDER MAKES NO EXPRESS OR IMPLIED WARRANTIES REPRESENTATIONS OR ENDORSEMENTS REGARDING ANY MERCHANDISE, INFORMATION, PRODUCTS OR SERVICES PROVIDED THROUGH THE INTERNET.
  3. The SERVICE PROVIDER does not in any manner warrant any item of equipment WAR provided by the Service Provider, the Service Provider will, however, transfer to the Subscriber (to the extent permitted by an equipment supplier) any warranty provided by such supplier, with the Service Provider retaining the authority to exercise Subscriber’s rights there under until the discontinuation of service.

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  1. THE SERVICE IS PROVIDED ON AN “AS IS AND AS AVAILABLE BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE, NONINFRINGEMENT OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
  2. NO ADVICE OR INFORMATION GIVEN BY THE SERVICE PROVIDER EMPLOYEES, AGENTS OR CONTRACTORS (INCLUDING WITH RESPECT TO ANY EQUIPMENT THAT MAY BE RECOMMENDED FOR PURCHASE AND/OR MIUSE WITH THE SERVICE) SHALL CREATE A WARRANTY.
  3. THE SERVICE PROVIDER SHALL NOT BE LIABLE FOR, AND IS EXCUSED FROM ANY FAILURE OR DELAY IN PERFORMANCE THAT IS DUE TO ACTS OF GOD, ACTS OF CIVIL OR MILITARY AUTHORITY, RIOTS, CIVIL UNREST, ACTS OF THE PUBLIC ENEMY, WAR OR THREATS OF WAR, ACCIDENTS, FIRES, EXPLOSIONS, EARTHQUAKES, FLOODS, UNUSUALLY SEVERE WEATHER, EPIDEMICS, OR DUE TO ANY OTHER CAUSE BEYOND ITS REASONABLE CONTROL

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  1. UNDER NO CIRCUMSTANCES SHALL THE SERVICE PROVIDER OR ITS AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES THAT RESULT FROM SUBSCRIBER OR SUBSCRIBER’S USERS USE OF OR INABILITY TO ACCESS ANY PART OF THE INTERNET OR RELIANCE ON OR USE OF INFORMATION SERVICES OR MERCHANDISE PROVIDED ON OR THROUGH THE SERVICE, OR THAT RESULT FROM MISTAKES OMISSIONS, INTERRUPTIONS, LOSS, THEFT, OR DELETION OF FILES, ERRORS, DEFECTS, DELAYS IN OPERATION, OR TRANSMISSION, OR ANY FAILURE OF PERFORMANCE.
  2. I-Net Communications Inc. and Subscriber expressly agree that this Agreement does not give rise to any third party being a third-party beneficiary or being entitled to any rights whatsoever.
  3. In the event an action is brought by the Service Provider against the Subscriber to enforce this Agreement, in addition to any other remedy available to the Service Provider, the Subscriber shall reimburse the Service Provider for reasonable attorneys’ fees and expenses of any kind or nature incurred in connection therewith.

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